Are you What we are looking for?
We are seeking the best, an established successful leader to be our first Food & Beverage Manager for Manitoba’s newest Event Centre opening in early 2025. This Role will lead, shape and buildout our Food & Beverage Business.
In seeking a Food & Beverage Manager to join our team in Steinbach, Manitoba. The Food & Beverage Manager primary responsibilities will be the running the day-to-day operations of The Event’s Centre restaurant, catering/banquet business as well as our event-based concession brand collaborating with the Culinary Team and Senior Management Team.
You will have world class experience in growing and developing new restaurants. The Food & Beverage Manager should be able to assist the team in food and beverage service as needed, while training and mentoring employees effectively to meet overall operational goals.
Your standards will be impeccable, you have a history of setting and maintaining industry leading examples of food safety, sanitation and overall exceeding both city and provincial expectations without hesitation or reservations.
The successful candidate will be responsible and lead the day-to-day food and beverage operations of the overall Event Centre. Reporting to our Corporate Chef, you will be held accountable for all aspects of food and beverage operations of the Event Centre performance including but not limited to team management, business development, financial management and ensuring a consistent delivery of excellent customer service and quality throughout the Event Centre. This position will schedule and manage a team of around 50+ employees during events. If you are interested in making your mark in the future of Southern Manitoba and positively impacting our communities, we’d love to hear from you.
Duties and Responsibilities:
- Manage all Event Centre food and beverage operations & activities and ensure compliance to company standards and policies.
- Assist in the planning and opening of the Event Centre and subsequent operations.
- Establish business plans by exploring avenues to increase sales and control operating costs; identifying and evaluating competitors; and preparing sales projections.
- Work in tandem with the Senior Management Team to attract patrons and track changing demands.
- Maintain operations by preparing, developing, and upholding standard operating procedures. Recognize and implement system improvements.
- Maintain customer satisfaction by monitoring, evaluating, and auditing, food, beverage, and service offerings. Initiate improvements as necessary.
- Effectively lead food and beverage staff by upholding company values and providing mentorship as needed.
- Recruit and train new employees following company policies on recruitment.
- Ensure employee certifications are up to date and filed; seek additional training opportunities for employees to develop the food and beverage team.
- Uphold a positive working environment and seek opportunities to motivate employees.
- Ensure employees are following and exceeding all City and Provincial Occupational Health and Food Safety Programs; prioritize WHIS training and engage in Joint Health and Safety Committee meetings; record all accidents and near misses.
- Work with Supervisors to ensure optimal level of sanitary procedures for all food handling and workstations.
- Ensure responses to all customer complaints and concerns.
- Other duties as assigned by the General Manager and Executive Chef.
- Strong strategic mindset with Inventory Management, ordering, inventories, and P&L.
Qualifications
- Successful track record of proven experience as a Food & Beverage Manger, Hospitality Manager or Similar.
- Degree in Business Administration, Tourism, or Hospitality Management considered a strong asset.
- Industry standard certifications such as Food Safe and Serving it Right/Safe Serve /Smart Choices etc.
- Ability to analyze data and trends and create strategies for improvement.
- Strong leadership and coaching skills
- Ability to work a flexible schedule and cover employee shifts if necessary.
- Ability to stand for extended periods, lift (50lbs) and work on ladders while staying active through all areas of the Event Centre.
Benefits
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care